Terms and Conditions
Welcome to willcamden.co.uk. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by Curly Top Creations (UK), registered in the United Kingdom. These terms apply to all orders placed worldwide through this site.
2. Product Information
We aim to ensure all descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
3. Orders & Payment
Orders are subject to acceptance and availability.
Full payment must be received before the order is processed.
Prices are listed in GBP (£) unless otherwise stated. Your bank or payment provider may apply currency conversion fees if outside the UK.
4. Shipping & Delivery
We ship worldwide. Delivery times and costs vary by destination.
Any customs fees or import duties for international orders are the customer’s responsibility.
We are not liable for delays outside our control, such as customs processing or postal disruptions.
5. Returns & Refunds
In line with UK consumer law, you have 14 days from receiving your order to request a return if the product is faulty or not as described.
Digital versions (e.g., e-books) are non-refundable once downloaded unless faulty. You can read more information on our policy when purchasing eBooks here.
To request a return, contact us at hello@willcamden.co.uk. You can read more about our returns policy here.
6. Intellectual Property
All content on this site, including the book, images, and branding, is protected by copyright and intellectual property laws. No content may be copied, reproduced, or distributed without written consent.
7. Privacy & Data Protection
We comply with the UK Data Protection Act 2018 and the UK GDPR. Personal data collected during ordering is used solely to process your order and will not be shared with third parties except as necessary for payment and delivery. Please see our Privacy Policy for more details.
8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our products or website, except as required by UK law.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
10. Changes to Terms
We reserve the right to update these terms at any time. The latest version will always be posted on this page.